PROCARIBE+ is committed to environmental and social responsibility. As part of this commitment, we have established a Grievance Redress Mechanism (GRM) to ensure that individuals and communities can raise concerns related to project activities in a transparent, accessible, and responsive manner.
What is the GRM?
The GRM is a formal process that allows any person or group affected—or who believes they may be affected—by the PROCARIBE+ project to submit a complaint or concern. These grievances may relate to social or environmental impacts, conflicts, or implementation issues. The mechanism ensures these concerns are handled fairly, promptly, and transparently.